The Village historique de Val-Jalbert was declared the winner of the ‘Traveller Experience Award’ at the 2011 Canadian Tourism Awards ceremony which was held in Ottawa during the Tourism Industry Association of Canada’s (TIAC) annual convention on the 24th of November, 2011.
Each year TIAC, which represents the interests of professionals from the tourism industry on the national level, organizes the Canadian Tourism Awards. Since 2003, these awards have become the reference for excellence in the industry in regards to tourism products, services, and experiences. The ‘Traveller Experience Award’ which was given to the Village historique de Val-Jalbert is awarded to the business that provides its customers with the best tourism experience in Canada. Finalists in this category were judged by a jury on the basis of their leadership, development of their client services, and the commitment of the business to the overall tourism experience enjoyed by their customers.
With this win, the Village historique de Val-Jalbert will enjoy national exposure and the privilege of belonging to the elite group of winners promoted during the next year. This honour follows the investment of nearly 19 million dollars over the last two years by the Village historique de Val-Jalbert to improve its overall infrastructure including accommodations, client services, restaurant facilities and on-site activities.
Mr. Carol Martel, director general of Tourism Saguenay – Lac-Saint-Jean, confirmed, « Tourists are always looking for destinations that offer top quality products at a competitive price, but it is the overall tourism experience that will leave a lasting impression. This award recognizes the Village historique de Val-Jalbert as the best tourism experience in Canada. Our regional tourism association is extremely proud of our member’s accomplishment. Their win also reflects well on our region and clearly demonstrates the link between developing world-class tourism products and success in the industry. »
Our sincere congratulations to all the winners and finalists in this year’s awards: TIAC 2011 Awards